What Google rating do hotels in Los Angeles need to stay competitive?
By Max Zhou · Last updated
Hotels in Los Angeles average 4.1 stars across 3994 Google reviews (median, based on analysis of 14 businesses, 4/23/2026). 7.1% of businesses score above 4.5 stars — those businesses see measurably higher inquiry rates.
- •Businesses analyzed: 14
- •Average Google rating: 4.07★
- •Median review count: 3994
- •Share above 4.5★: 7.1%
- •Share below 4.0★: 42.9%
- •Top performer: InterContinental Los Angeles Downtown by IHG (4.5★, 7192 reviews)
| Metric | Hotel in Los Angeles | Top performer |
|---|---|---|
| Google rating | 4.07★ | 4.5★ |
| Review count | 3994 (median) | 7192 |
| Reply rate | Est. <20% | ~95% |
| Share 5-star | 7.1% | 100% |
Frequently asked questions
- How many Google reviews does a hotel in Los Angeles need?
- Median in Los Angeles is 3994 reviews. To rank in the top 25% of businesses in your category, aim for at least twice that — around 7988 reviews.
- How do I get from 4.0 to 4.6 stars on Google?
- Two levers: systematically request reviews from happy customers (QR code at the point of service works best) and intercept unhappy feedback privately before it becomes a public 1-star review. Our pilot customer Sakura Hagen went from 4.0 to 4.6 in 6 weeks this way.
- Is AI auto-reply to Google reviews GDPR-compliant?
- Yes — provided data is processed in the EU and no customer PII beyond what Google already displays publicly is used. Starise meets both standards.
- How much does review management cost?
- Starise Standard is $59/month per location including unlimited AI replies, QR code, and dashboard. 7-day free trial, no credit card.
- How fast will my Google rating improve?
- Typically 4-8 weeks. Speed depends on your customer volume and starting rating. Lower starting scores improve fastest.
How does your hotel compare to the Los Angeles market? The median is 4.1★. Below: city comparison, top-10 list, and what the best-performing businesses do differently.
Run a hotel in Los Angeles?
Your competitors average 4.1★. With Starise you can reach 4.5+ in six weeks. See the Sakura Hagen case study.